Frequently asked Questions
How should On Running shoes fit?
What is CloudTec® and how does it work?
What is the best way to clean On Running shoes?
Are On Running shoes waterproof?
Frost / White
On
Fit: Take your regular size; snug athletic fit.
Delivered in 18–25 days
Not sure about your size? Chat with us on WhatsApp
100% Authentic
Third-party + in-house verification on every pair.
Fast Shipping
Pan-India delivery with tracking.
Support
WhatsApp & phone help for sizing and orders.
Stage 1 — In-house inspection
Every pair is physically checked by our team before dispatch: stitching, heel tab, tongue label, box label, brand QR code, sole quality, and overall construction. Anything that doesn't pass doesn't ship.
Stage 2 — CheckCheck verification
We use CheckCheck — a dedicated sneaker authentication platform trusted by collectors globally — as a second independent verification layer on all pairs.
Our guarantee
If any pair you receive is found to be inauthentic, we'll give you a full refund. No questions asked.
The On Running Cloudrunner 2 Frost White is a second-generation stability trainer that balances high-performance Swiss engineering with a clean, minimalist aesthetic. This 2024 update introduces a softer midsole and enhanced support features, making it a "feel-good" shoe designed to provide a steady and cushioned ride for everyone from beginners to seasoned high-mileage runners.